Legal
Privacy Policy
“A good dentist makes a good impression!” ~ Unknown
Our Promise
1) Values - we are a caring,dedicated,professional and skilled team striving to deliver a high standards of care.
2) Life Long Learning -Our team is committed to keep updated with the latest techniques, clinical practice and changes in legislation by attending lecture and courses.
3) Patient Centered Care - Our treatment planning is individual to every patent and we have a supportive team that will make even the most anxious of patients feel at ease.
4) Evidence Based Clinical Practice-to provide the most effective care to improve patient outcomes.
5) CQC Compliant
6) GDPR Compliant -Patients' personal data and privacy is protect . No details will be passed on to a third party without patient's consent and knowledge.
7) Infection control - All our staff and Practice is fully compliant with the latest infection control. Our surgeries and decontamination room have all been recently refurbished to a high standard.
Our Patient Practitioner Agreement
Your Rights:
To receive an examination of your mouth , teeth and gums. we will then discuss treatment options if necessary and involve you every step of the way. A detailed treatment plan and charges will be discussed and provided in writing.
If you are unhappy with the treatment you have received at our practice, please speak in confidence to a member of our reception team or to the dentist involved over the phone . We will do our best to resolve your problem . Alternatively, if you do not feel comfortable speaking to our staff, you can write to us at our practice address and we will acknowledge your complaint within 3 working days . We will then investigate your complaint and respond back to you within 10 working days.
YOUR RESPONSIBILITY
-Follow the advice given by the dentist and achieve good oral and dental health.
-Pay your fees on time.
-Respect our staff and speak to them with courtesy at all times .
